Frequently Asked Questions

My new ewan’s batteries have run out after only a few days! Why is my ewan® only playing his sounds for 1 minute instead of 20 minutes and not scrolling through the different sounds? Can I take ewan® with me if I take my baby out of the home? Why have my ewan’s sounds become tinny and distorted? Why isn’t ewan® sound activated so that he starts automatically when my baby cries? Can I use ewan® with a moses basket? Why does my ewan keep beeping? What is the standard guarantee? How long do the sounds play for? How do I wash ewan®? What safety standards does the ewan® the dream sheep comply with? What age can my child have ewan® to cuddle in the cot? How do I switch the light on and off on ewan®? What age can I use the ewan® the dream sheep up to? Can I use ewan® with an Angelcare® monitor? How do I adjust the volume on ewan®?